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FLEETPRO TRUCK CENTER, INC.

FleetPro Truck Center, Inc. (“we”, “us”, or “our”) operates the https://www.fleetprotruckcenter.com/ website (hereinafter referred to as the “Service”).

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

Definitions

Service

Service is the https://www.fleetprotruckcenter.com/ website operated by FleetPro Truck Center, Inc.

Personal Data

Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

Usage Data

Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Cookies

Cookies are small files stored on your device (computer or mobile device).

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you. We collect information, both online and offline, including in connection with our Service; our main website https://www.fleetprotruckcenter.com/; and other websites; mobile applications; and digital communications (like email) that display or link to this Privacy Notice.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

  • Name
  • Phone number
  • Email Address
  • User Content, such as comments or other material you post to our social media pages, blogs, or other forums on our Services;
  • Preferences, such as your stated interests, how frequently you wish to receive our communications
  • Any other information you may choose to provide
  • Cookies and Usage Data

Usage Data

We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data, commercial information (such as record of services you obtained from us, including on behalf of an organization with which you are affiliated), internet or other electronic network activity information (such as your browsing history, search history, and information regarding your interactions with us and our Services), geolocation information (such as the region or general location where your computer or device is accessing the internet), and audio and visual information (such as your voice as captured in audio recordings if you leave us a voicemail).

Tracking Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

  • Session Cookies. We use Session Cookies to operate our Service.
  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies. We use Security Cookies for security purposes.

Social Media Platforms

Our Services may contain social media buttons, including widgets such as the “share this” button or other interactive functions. These features may collect personal information such as your IP address and which page you are visiting on our website. Your interactions with and on these platforms are governed by the privacy policy of the social media platform or network providing the button or other functionality.

Web Beacons, Clear GIF, Pixel Tags, and Script.

These Collection Technologies are small transparent image files or lines of code to record how you interact with our Services. For example, the use of these technologies may allow us to record that a user has visited a particular web page or clicked on a particular feature. We may also include these types of Collection Technologies in e-mails to understand whether messages have been opened, acted on, or forwarded.

Use of Data

FleetPro Truck Center, Inc. uses the collected data for various purposes:

  • To provide you with access to the Services, including to operate, troubleshoot, and improve our websites, mobile applications, and other digital properties, and to provide the legal and other services we offer.
  • To respond to or notify you, including when you reach out to us with a comment, request, or question; register for an event; send you updates and mailings, in accordance with applicable law; request Services; or otherwise to send you technical notices, updates, security alerts, and other administrative messages.
  • To contact you and expand/maintain our list of contacts, including to send you newsletters, updates, marketing communications, and other information or materials that may interest you.
  • To personalize your experiences with us, including to remember your interests and preferences, and facilitate interactions and introductions.
  • For research and analytical purposes, including to understanding how you use our Services, the methods you use to access our Services, and to make improvements to our Services.
  • For marketing and advertisement purposes, including to market, provide, and assess the effectiveness of our events, promotional campaigns, publications, podcasts, and other offerings.
  • For our business purposes, including to operate and improve or business and Services, internal administration, data, and for any other business purpose permitted by law.
  • For legal, fraud prevention, and safety purposes, including to maintain the security of our customers, employees, and property; respond to court orders, lawsuits, subpoenas, and government requests; support legal and regulatory compliance; detect, prevent, and respond to actual or potential fraud, illegal activities, or intellectual property infringement; and notify you of any other legal safety issues.
  • To provide and maintain the Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer care and support
  • To monitor the usage of the Service
  • For purposes that you have otherwise consented to, including at the time the Data is collected

Transfer Of Data

Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

FleetPro Truck Center, Inc. will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure Of Data

Legal Requirements

FleetPro Truck Center, Inc. may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of FleetPro Truck Center, Inc.
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

As a European citizen, under GDPR, you have certain individual rights. You can learn more about these guides in the GDPR Guide.

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may disclose personal information that we collect or you provide as described in this privacy policy:

  • To our subsidiaries and affiliates.
  • To contractors, service providers and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of the Fleet Pro Truck Center, Inc.’s assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by FleetPro Truck Center, Inc. about our website users is among the assets transferred.
  • To third parties to market their products or services to you if you have consented to these disclosures. We contractually require these third parties to keep personal information confidential and use it only for the purposes for which we disclose it to them.
  • To fulfill the purpose for which you provide it. For example, if you give us an e-mail address to use the “e-mail a friend” feature of our Website, we will transmit the contents of that e-mail and your e-mail address to the recipients.
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.

Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

  • Google Analytics. For more information about how Google uses your personal information (including for its own purposes, e.g., for profiling or linking it to other data), please visit Google Analytics’ Privacy Policy. To learn more about how to opt-out of Google Analytics’ use of your information, please click here
  • Facebook Connect. For more information about Facebook’s (now known as “Meta”) use of your personal information, please visit Facebook’s Data Policy. To learn more about how to opt-out of Facebook’s use of your information, please click here while logged in to your Meta/Facebook account.
  • Facebook Custom Audiences/Conversion API. To learn more about Facebook’s (now known as “Meta”) Conversions API, please click here.
  • Social Media Platforms and Networks. Includes companies such as Facebook, Twitter, and Instagram, when you choose to use certain features or tools available on our Services that enable you to connect to a social media account or to share content on social media.
  • Professional Advisors. We may disclose your Personal Information to professional advisors, such as lawyers, auditors, and insurers, where necessary in the course of the professional services that they render to us.
  • For Compliance, Fraud Prevention and Safety. We may share your personal information for the compliance, fraud prevention and safety purposes.
  • Your Consent or Instruction. We may disclose your Personal Information in situations where we have your consent or instruction to do so.
  • We may share anonymous, de-identified, or aggregate information that cannot reasonably identify you with others for any purpose, as permitted by applicable law. Please note that any Personal Information that you post to a profile, blog, comment section, or forum on our Services or social media pages may be available to other users of those forums or, in some cases, made publicly available.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 13 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to delete that information from our servers.

Your Rights

Subject to applicable law, you have the right to request access to and rectification of the personal information we maintain about you, to request the restriction of the processing of your personal information, or to object to that processing on grounds relating to your particular situation.

In addition, you may have the right to request erasure of your personal information in certain circumstances provided by applicable law. Subject to applicable law, where technically feasible, upon written request and verifiable identification, we will provide you with a copy of your personal information in a structured, commonly used, machine-readable format. To exercise these rights, please contact us as indicated below. You may lodge a complaint with a data protection authority if you are not satisfied with our response.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Governing Law

This Privacy Notice is governed by and construed in accordance with the laws of the State of North Carolina and any action arising out of or relating to this Privacy Notice shall be filed only in state or federal courts located in Henderson County, North Carolina. By using our Services, you hereby consent and submit to the personal jurisdiction of such courts for the purpose of litigating any such action.

Contact Us

If you have any questions about this Privacy Policy, please visit our Contact page or send your question by email to ops@fleetprotruckcenter.com.

Information for California Residents – California Privacy Rights.

California law requires us to disclose the following information with respect to our information practices. If you are a California resident, this section applies to you in addition to the rest of the Privacy Notice.

a)    Categories of Personal Information Collected and Sources. The “Personal Information We Collect” section identifies the categories of Personal Information we may have collected in the preceding 12 months, and the sources from which we obtain such information.

b)    Purposes for Collection. We collect and use Personal Information for the business or commercial purposes described in the “How We Use Personal Information” section above.

c)    Categories of Personal Information Disclosed and Categories of Recipients. We may have disclosed the following categories of Personal Information in the preceding 12 months for our business or commercial purposes, to the categories of recipients listed below.

Categories of Personal            Categories of Recipients

Information We Disclose

IdentifiersAffiliates, Service Providers, Business Partners, Advertising or Analytics Providers, and Social Media Platforms and Networks
Demographic InformationAffiliates, Service Providers, Business Partners, Advertising or Analytics Providers, and Social Media Platforms and Networks
User ContentAffiliates, Service Providers, Business Partners, Advertising or Analytics Providers, and Social Media Platforms and Networks
PreferencesAffiliates, Service Providers, Business Partners, Advertising or Analytics Providers, and Social Media Platforms and Networks
Device InformationAffiliates, Service Providers, Business Partners, Advertising or Analytics Providers, and Social Media Platforms and Networks
Commercial InformationAffiliates, Service Providers, Business Partners, Advertising or Analytics Providers, and Social Media Platforms and Networks
Internet or Other Electronic Network Activity InformationAffiliates, Service Providers, Business Partners, Advertising or Analytics Providers, and Social Media Platforms and Networks
Geolocation InformationAffiliates, Service Providers, Business Partners, Advertising or Analytics Providers, and Social Media Platforms and Networks
Audio and Visual InformationAffiliates, Service Providers, Business Partners, Advertising or Analytics Providers, and Social Media Platforms and Networks
InferencesAffiliates, Service Providers, Business Partners, Advertising or Analytics Providers, and Social Media Platforms and Networks
Sensitive Personal InformationAffiliates, Service Providers, Business Partners, Advertising or Analytics Providers, and Social Media Platforms and Networks

For more details on how your Personal Information is disclosed, please see the “How We Disclose Personal Information” section, which provides additional information about our disclosure of Personal Information to Affiliates, Service Providers, Business Partners, Advertising or Analytics Providers, and the Social Media Platforms and Networks we use.

We may also disclose any of the above categories of Personal Information: (1) for legal, fraud prevention, or safety purposes; (2) to our Professional Advisors; (3) as a result of a Business Transfer; or (4) based on your consent or instruction, all four of which are also described in the “How We Disclose Personal Information” section above.

d) California Privacy Rights. Subject to certain limitations, California residents have the

following rights regarding their Personal Information.

  • Request to Know. You have a right to request that we disclose what Personal Information
  • Request to Delete. You have a right to request that we delete Personal Information that we have collected about you, subject to certain exceptions.
  • Request to Correct Inaccurate Personal Information. You have a right to request that we correct inaccurate Personal Information that we may maintain about you.
  • Request to Opt Out of the “Sale” or “Sharing” of Your Personal Information. You have a right to opt out of the “selling” or “sharing” of your Personal Information; however, we do sell or share any Personal Information, including the Personal Information of individuals under 16 years of age
  • Right to Limit Use and Disclosure of Sensitive Personal Information. You have a right to limit the use of your “sensitive personal information” (as defined by applicable law) to certain purposes permitted by law. As noted above, however, FleetPro Truck Center, Inc. does not collect sensitive personal information.
  • Right to No Discrimination. You have a right not to receive discriminatory treatment for the exercise of your privacy rights.

e) Exercising Your California Privacy Rights      

  • How to Submit a Request to Know, Request to Delete, or Request to Correct. You may submit a Request to Know or a Request to Delete by: (1) contacting us at this toll-free number (828) 407-1020 by (2) emailing us at ops@fleetprotruckcenter.com.
  •  Authorized Agent. Only you, or someone legally authorized to act on your behalf, may submit a request relating to your Personal Information. To authorize an agent to submit a request on your behalf, please provide written authorization signed by you and your designated agent and contact us at ops@fleetprotruckcenter.com for additional instructions.
  •  Verification. To protect your privacy, we will take steps to reasonably verify your identity before fulfilling your request. These steps may involve asking you to provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Information or an authorized representative, or to answer questions regarding your use of our Services or recent interactions with us.

f) California Shine the Light. California residents may request information concerning the categories of Personal Information, if any, we share with third parties or affiliates for their direct marketing purposes. If you would like more information, please contact us at: ops@fleetprotruckcenter.com

g) Do Not Track Disclosure. Some browsers offer a “Do Not Track” privacy preference. Generally, when a user turns on the Do Not Track Signal, their browser sends a message to websites requesting that the user not be tracked. Our websites currently do not respond to “Do Not Track” signals.

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